Improving primary care is a current health policy goal that is important in both the United States and the United Kingdom. Better understanding the patient experience is integral to identifying areas for improvement.

Also, as the incidence of diabetes grows, patients with the disease represent a significant portion of a primary care practice’s patient population. 

With this in mind, the researchers assessed the self-reported primary care experiences of both patients with and without diabetes. Their findings identify one potential area for improvement but overall show that patients with diabetes have mostly favorable primary care experiences.

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