HealthDay News — For patients with type 2 diabetes, follow-up phone calls after a monthly clinic visit could lead to clinically significant change in HbA1c levels, according to a study published in the Journal of Clinical Nursing.

Cheryl Brown-Deacon, DNP, from the University of Michigan-Flint, and colleagues conducted a quality improvement study to examine the effectiveness of follow-up phone calls in improving frequency of glucose monitoring over a 3-month period in patients with type 2 diabetes

A total of 41 patients with type 2 diabetes with HbA1c ≥7.5% were included in the study. Over a 3-month period, patients were assigned to receive standard care (Group 1) or to receive standard care plus follow-up phone calls within 2 weeks after a monthly clinic visit (Group 2).

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The researchers observed no statistically significant between-group differences in the baseline HbA1c or the 3-month HbA1c. The mean HbA1c change did not differ significantly between Groups 1 and 2. There were no statistically significant differences between the groups in the number of patients who kept logs of their blood glucose readings.

“The intervention using telephone follow-up calls did not show a statistically significant improvement in overall HbA1c, but there was a clinically significant change in HbA1c in the group of patients that received follow-up phone calls,” the researchers wrote.

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  1. Brown-Deacon C, Brown T, Creech C, McFarland M, Nair A, Whitlow K. Can follow-up phone calls improve patients self-monitoring of blood glucose? J Clin Nurs. 2016 Nov 13. doi:10.1111/jocn.13367 [Epub ahead of print].